1. Who We Are

This website is operated by Sakapfet Nola.
We provide event management and ticket sales through our WooCommerce platform.

Contact Information:

  • Email: info@sakapfetnola.com
  1. What Personal Data We Collect
    Information You Provide

When you use our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login details

    Ticket & Order Information

When purchasing tickets:

  • Order details
  • Event registration information
  • Payment details (processed securely via third-party providers like Stripe or PayPal — we do not store full card details)

    Automatic Data (Cookies)

We collect:

  • IP address
  • Browser and device information
  • Website usage data
  1. How We Use Your Data

We use your information to:

  • Process ticket purchases and payments
  • Send confirmations and event updates
  • Provide customer support
  • Improve website performance
  • Comply with legal obligations
  1. WooCommerce & WordPress Specific Data Usage

WooCommerce

When you purchase from us, WooCommerce collects:

  • Billing and shipping information
  • Payment details (via secure payment gateways)
  • Purchase history

This data is used to:

  • Process transactions
  • Manage orders
  • Comply with tax and accounting laws

WordPress

If you create an account or leave comments:

  • Your data is stored in the website database
  • Cookies may be used to remember your login session
  1. Payments

We use third-party payment processors such as:

  • Stripe
  • PayPal

These providers process your payment securely and handle sensitive financial data in accordance with PCI-DSS standards.

We do not store your full credit card information.

  1. Cookies

We use cookies to:

  • Keep you logged in
  • Remember your cart
  • Analyze website traffic

You can disable cookies through your browser settings.

  1. Who We Share Your Data With

We may share your data with:

  • Event organizers (to manage attendance)
  • Payment providers (to process transactions)
  • Service providers (hosting, analytics, email tools)
  • Legal authorities when required

We do not sell your personal data.

  1. How Long We Keep Your Data
  • Orders: Up to 7 years (for tax/legal purposes)
  • Accounts: Until you delete your account
  • Marketing data: Until you unsubscribe
  1. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing emails
  • Request that we stop using your data

To make a request, contact us at:
info@sakapfetnola.com

  1. Data Security

We protect your data using:

  • SSL encryption
  • Secure hosting
  • Limited access controls

However, no system is 100% secure.

  1. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect their data.

  1. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices.

  1. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page.